Our Servies
Timely & Efficient Flight Support Services which reduce delay & enhance on time performance.
WHAT OUR CUSTOMERS SAY
What People Say About Our Services ?
FLIGHT OPERATION SERVICES
- Flight permit & airport slot applications
- Preparation & distribution of flight plan to the cabin crew
- Overfly & landing permit
- Coordination with fuel and aircraft catering companies
- Preparation of weather forecasts and navigation information and distribution to the cabin crew
RAMP SERVICES
- Meeting and marshalling the aircraft
- Offloading and loading the aircraft
- Supplying Ground Handling Equipments
- Provision of Ground Power Unit, Air Condition Unit and Push -Back/Towing services to the aircraft
- Interior cleaning
- Provision of toilet and water services to the aircraft
- De-icing of aircraft in adverse weather conditions and taking measures for anti-icing
- Passenger and crew transport between aircraft and passenger terminals
- Storage of pallets, containers and other unit load devices
LOAD CONTROL & COMMUNICATION SERVICES
- Coordination of aircraft servicing units
- Preparation and distribution of flight documents (customs declaration, loading instruction, load sheet, passenger manifest, weather forecast, flight plan etc.)
- Load control, weight and balance calculations
- Transmission and reception of all operational messages, notification of all related units
- Communication and coordination between aircraft and ground handling
PASSENGER SERVICES
- Incoming passenger acceptance & guidance to baggage claim areas and terminal exit
- Lost, damaged and transfer baggage processes of incoming passengers (if any)
- Outgoing passenger acceptance for flight and baggage processes
- Safe acceptance of outgoing passengers to the aircraft
- Incoming and outgoing VIP, unaccompanied children and special care passenger services
- Specially trained personnel for with reduced mobility passengers
REPRESENTATION AND SUPERVISION SERVICES
- Making payments and/or issuing guarantees on behalf of the airlines to related institutions such as terminal operators, airport authorities, customs, police, etc. against all services provided and listed above as per respective contracts.
- Establishing and maintaining contact with local authorities in the name of the airline company.
- Preparing, transmitting and filing reports, statistics, documents, etc related to flights.